Debt Recovery Solutions, Tailored to Your Business.

We simplify the debt collection process using powerful technology, legal expertise, and a personal touch - helping businesses across South Africa recover what they’re owed.

Trusted by Industry Leaders Across South Africa.

Comprehensive Debt Collection and Recovery Services

Commercial & Consumer Debt Recovery

Whether it’s a single unpaid invoice or a book of overdue accounts – we get it: cash flow is king. Our team of debt recovery pros and attorneys combines proven legal strategies with a human approach, tailored to each case – and each debtor. We don’t just collect. We protect your reputation, preserve relationships where possible, and recover your money with minimal fuss and maximum efficiency.

Digital Solutions & Real-Time Access

We know you want answers – fast. That’s why we’ve invested in smart AI tools and a solid internal system to give you real-time updates, whenever you need them. No chasing reports or wondering where things stand. From day one, our tech keeps you in the loop. Behind the scenes, it’s all speed, structure, and security – built to handle your matters with precision.

Tracing & Debtor Location

Some debtors vanish. We don’t let them stay gone. Using advanced skip tracing tools and data-driven methods, we locate debtors who’ve gone off the radar – changed addresses, numbers, jobs, or stopped responding. Our tech, backed by investigative know-how, means no lead goes cold – so your collections aren’t held back by disappearing acts.

Legal Support for Complex Cases

When things get complicated, we bring in the legal heavyweights. Our partner, NVDB Attorneys, works side-by-side with our team – no handovers, no delays. Just seamless legal support from strategy to summons. From judgments to high-value disputes, we’ve got the muscle to get it done – quickly and effectively.

Supporting Businesses Through Consistent, Thoughtful Debt Recovery

Our combined team of debt recovery specialists and attorneys has helped businesses across South Africa recover hundreds of millions of rands. We do it through strategic persistence, respectful engagement, and a deep understanding of the sectors we serve.

Why Partner with NVDB Collections?

We’re not just collectors - we’re your partners in protecting cash flow. Our approach is simple but powerful: act early, act smart. Early intervention reduces costs, improves recovery rates, and allows you to refocus on growth - not chasing payments.

Fast, Efficient & Tech-Smart

We combine cutting-edge technology with smart systems to accelerate recoveries - giving you real-time updates, full transparency, and a smoother collections experience from day one.

Professional, but human

Every case is handled with care. We protect your brand’s reputation by treating your clients with respect - even when the conversation is tough. It’s collections done with dignity.

No Nasty Surprises

Our pricing is simple, honest, and upfront. No hidden fees. No fine print. Whether you're sending one file or outsourcing your full book, we offer scalable, predictable solutions.

Local Roots. National Reach

With offices in Cape Town and Johannesburg - and a footprint that extends across South Africa - we understand local market nuances and deliver results, wherever your debtors are.

Industries We Understand, Support, and Serve

Every industry faces unique debt recovery challenges — and we’ve built the tools, processes, and expertise to solve them.

Insurance

Logistics & Transport

Tech & Startups

Retail & E-commerce

Healthcare & Wellness

Professional Services

We help insurers mitigate claims, recover indemnity payouts, recover outstanding premiums, claw back claim overpayments, and manage policy cancellations - all while staying fully compliant and professional in every interaction.

Freight charges, fuel levies, and unpaid service fees - we recover them quickly to keep your cash flow moving and your operations running smoothly.

We understand the fast-paced, high-stakes world of innovation. Our debt recovery strategies are tailored to protect your runway without distracting your team from building the future.

From account-based trade to high-volume transactions, we stabilise your receivables through tech-enabled collection systems that slot neatly into your payment processes.

We combine empathy with efficiency. Our team handles debt recovery for medical practices, clinics, and wellness centres with the professionalism and discretion these environments demand.

Law firms, accountants, consultants - we manage your debt book with the same precision and confidentiality you provide your own clients. Your cash flow stays steady, your practice stays focused.

Built on Experience. Driven by Integrity. Focused on Results.

At NVDB Collections, we don’t just collect debt - we recover trust, protect reputations, and strengthen bottom lines.

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With over 20 years of combined experience in corporate and commercial collections, our team of skilled professionals and attorneys understands that successful recovery is about more than just persistence. It’s about balance — between firmness and respect, speed and compliance, pressure and professionalism.

We are a registered member of the Council for Debt Collectors South Africa, operating with full legal and ethical compliance.

Legal Quest, our sister company, specialises in high-level debtor tracing, giving us the edge when contact is lost or details go stale.

NVDB Attorneys, our in-house legal partner, brings expert litigation support when matters require formal enforcement.

Our Blog

Blog

April 25, 2025

Our Process: Compliant, Strategic & Built for Your Business

Effective debt collection isn’t just about pressure - it’s about precision, timing, and reputation. We follow a process that reflects this, combining proven legal and ethical frameworks with modern tools and a client-first approach.

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Here’s how we recover debt thoughtfully - and get results:

Discovery & Assessment

We start with a strategic consultation to understand your business, your debtor profile, and the nature of the claims - whether they're single disputes, bulk ledger files, or sensitive client accounts. This allows us to assess the best recovery pathway from day one.

Strategy with Substance

No one-size-fits-all here. We tailor your recovery plan based on industry context, urgency, debtor behavior, and relationship dynamics — always within the guidelines of the Debt Collectors Act, POPIA, and industry best practices.

This might include:

Early-stage engagement
Tracing and data verification
Negotiated settlements
Legal escalation via our partner attorneys (NVDB Attorneys)

Respectful, Compliant Collection

We act as an extension of your brand. Our team handles communication professionally and ethically - upholding your reputation while engaging debtors in a firm but respectful manner. Disputes, defences, or sensitive cases are escalated internally and managed with care.

Real-Time Reporting & Results

You’re never left wondering what’s happening. Our secure digital platform gives you full visibility, including:

Live matter updates
File progress tracking
Access to correspondence, notes & documents
Direct messaging with your account manager

Transparency isn’t a bonus — it’s part of how we work.

Ready to Get Started?

Let’s simplify debt recovery - and start turning your unpaid invoices into cash flow. Reach out to NVDB Collections for a free consultation and let us tailor a recovery solution that works for your business, your industry, and your clients.

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No pressure. No hidden fees. Just real results.

nvdbcollectinfo@vdbinc.co.za

+2711 568 3051

6 Astron Street, Denver, Johannesburg

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